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This course is for anyone who wants to learn strategies that affect the emotional and psychological aspects of negotiation.

• All sessions are 60 minutes in length.
• Each session is live and recorded for those who are unable to attend at the designated times.
• This course is offered multiple times throughout the year.

Dates for 2025 will be added soon. Click here to receive the calendar.

Course Overview

 Session One: Advanced Emotional Intelligence Strategies 
    • Surprising Personality characteristics of successful negotiators
    • Advanced Probing to go from a good negotiation outcome to a fantastic negotiation outcome
    • The role of ‘Ego Needs’ when planning
 
Session Two: Stop Triggers in their tracks
    • Take control of your emotions by stopping triggers before they occur
    • Recognize “shadow language”- aimed at making you the problem and manipulating you to say “yes” to their demands 
    • Override and reverse triggers to create more joy
 
Session Three: Managing Hardball and Aggressive Negotiators  
    • Recognize aggressive, demanding behavior
    • Set the stage to stop hardball behavior before it starts
    • Stop aggressive and hardball negotiation tactics 
 
Session Four: Neutralizing the Shadow Shark (especially relevant professional women leaders) 
    • Shadow sharks put you on the defensive when negotiating to gain an unfair advantage  
    • Five steps to stop a shadow shark in their tracks
 
Session Five: Conflict Resolution Styles and how and when to use them?  
    • Learn the four systems of managing disagreements and negotiating
    • Uncover your conflict resolution superpower and challenges with a self-test inventory
    • Strategies for improving your ability to manage disagreements in different situations
 
Session Six: How to know if someone is lying and how to read non-verbal signs? 
    • Strategies to decipher the signs of dishonesty
    • Test your ability to read non-verbal messages
    • Learn how to read the non-verbal signs and send the right non-verbal messages 

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