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Negotiation Training
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When is it better NOT to negotiate?
My mother’s idea of fun was negotiating with the Fuller Brush man (Generation X, Google it) or the gas station attendant. Even if she only got 10 gallons of gas, and not the 18 required
Welcome to our Negotiate Smart™ Blog
Culturally, Americans have always under-appreciated negotiating tactics – because we always thought that we didn’t need them. If we didn’t like K-Mart, we went to Wal-Mart and K-Mart got the message without a word being
What Can Be Learnt from Leadership Training at NASA?
What Can Be Learnt from Leadership Training at NASA? If you think NASA is all about astronauts and rocket science, you’re missing a big part of the picture. The National Aeronautics and Space Administration isn’t
Welcome to our Negotiate Smart™ Blog
Culturally, Americans have always under-appreciated negotiating tactics – because we always thought that we didn’t need them. If we didn’t like K-Mart, we went to Wal-Mart and K-Mart got the message without a word being
Who are the Best Negotiators?
Who ARE the best negotiators? Is there one decisive, objective answer? Every negotiator will have a different answer, depending on their personality, experience, and beliefs. When I am asked that question, there are three negotiation
Your Intention Drives Your Negotiation
Besides preparation and understanding true costs, what is the most important key to getting the best deal possible? Besides understanding the underlying drivers and the interests of your counterpart? Besides developing a rapport, and trust?
Why Some People Improve and Others Don’t
Sometimes we step on the scale, only to find that we do not like what it tells us, so we do the only logical thing – step on the scale again. In your closed, windowless
Intuition When Negotiating
Why is our intuition important when negotiating? Intuition seems like magic – you know something, without consciously knowing why you know it. Some refer to it as a “gut” feeling. But it’s not magic, nor
How to Deliver Bad News
It’s an unpleasant, but inevitable, part of life and negotiating; sometimes you just have to deliver bad news. Perhaps you have to let your supplier know you are not going to meet your volume expectations